Medical Billing Supervisor
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our corporate team!
The Supervisor is responsible for the supervision and leadership of the RCM Staff. Directly responsible for the training and monitoring of staff as well as all aspects of RCM and Performance Management. Effectively maintain a work environment which promotes communication to stimulate the morale, engagement, and growth of team members. This position is a remote role with the ability to sit within any state where LifeStance is located.
Starting at $52,000 DOE
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Responsible for all aspects of the day-to-day supervision and leadership of RCM staff, including but not limited to the Performance Management metrics of RCM
Complete monthly quality evaluations. Monitor staff scheduling and adherence to time and attendance protocol
Responsible for all aspects of RCM, including but not limited to maintaining workload balance, ensuring maximum efficiency, eliminating rework, and reducing cost
Promptly identify issues and develop action plans to mitigate or resolve
Train, develop, motivate, and assist team members in reaching new levels of skills, knowledge, and attitude
Effectively maintain a work environment which stimulates and motivates the morale, engagement, and growth of team members. Identify performance deficiencies and opportunities and implement action plans as needed
Review and respond timely to requests, including emails, messages, telephone calls, issues, account research and resolution as needed by staff, leadership, and centers. Timely completion of accounts referred to the Supervisor.
SKILLS & EXPERIENCE
High School diploma or GED equivalent
4+ years of experience in medical billing/RCM
Supervisory experience or demonstrated leadership
Advanced knowledge of UB-04, EOB interpretation, A/R, CPT, and ICD-9 codes
Excellent working knowledge of Revenue Cycle Management operations with specific focus on Outpatient Mental Health payors and Commercial payors (i.e., Medicare regulations and compliance; HIPAA)
Proficient in Microsoft Office (Word and Excel)
Proficient in the use of MS Office suite; intermediate to advanced Excel and Word skills required
Clear, effective, and accurate verbal and written communication skills required.
Organizational and prioritization skills sufficient to effectively manage multiple, concurrent initiatives
Handling of all PHI (Protected Health Information) and Patient Identifiable Data with discretion and confidentiality required
Qualified candidates must be legally authorized to be employed in the United States
LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture
LifeStance Health (NASDAQ: LFST) is one of the nation’s largest providers of virtual and in-person outpatient mental health care for children, adolescents and adults experiencing a variety of mental health conditions. LifeStance Health is based in Scottsdale, Arizona.
Our Vision: A truly healthy society where mental and physical healthcare are unified to make lives better.
Our Mission: To help people lead healthier, more fulfilling lives by improving access to trusted, affordable and personalized mental healthcare.
Delivering Compassion – We care for people unconditionally and act with empathy always.
Building Relationships – We are collaborative, building enduring relationships to achieve more together.
Celebrating Difference – We respect the diversity of every individual’s lived experiences.
Since LifeStance Health was founded in 2017, we have grown to over 5,000 clinicians and team members serving patients in more than 500 locations. We acquire clinical practices and open new locations across the country, with thousands of new clinicians joining our mission every year. We are reimagining mental health.
Learn more at www.lifestance.com.
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